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- Before asking a question:
Wiki Markup check \[http://wiki.apache.org/spamassassin\]
Wiki Markup check the \[http://spamassassin.apache.org/doc.html documentation\], especially \[http://spamassassin.apache.org/doc/Mail_SpamAssassin_Conf.html Mail::SpamAssassin::Conf\] if the answer is probably an option
Wiki Markup use \[http://www.google.com/ Google\] or any other search engine of your choice
- Don't ask to ask, be patient, and state your problem clearly and specifically. Don't speak in vague terms, say exactly what your problem is and what you're trying to do.
- If you're using a front-end for SpamAssassin (such as Amavisd, MailScanner, or spamass-milter) instead of using the "spamassassin" script or "spamc" tool directly, then try to reproduce the issue with just those apps first. The issue may lie with the front-end instead of SpamAssassin itself.
- If you're using a front-end, you might get better luck mailing the SpamAssassin-Users list (MailingLists). Generally, there aren't that many people on the IRC channel, and there are more people on the mailing list, and more likelihood that someone will be running the same front-end.
Wiki Markup Use \[http://sial.org/pbot/spamassassin/ the pastebot\] instead of pasting/flooding.
–Wiki Markup The IRC channel is a secondary forum, so not everybody hanging out there is knowledgeable about [SpamAssassin]. If you don't get an answer, it's likely that nobody knows. Don't keep coming back every day for a week and re-asking the same message
MailingList-- try sending a message to the 'users'
\[wiki:MailingLists mailing list\] instead, you're more likely to get an answer that way.
;)