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Comment: [Original edit by JustinMason] redirect to the list

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  • Before asking a question:
    • Wiki Markup
      check \[http://wiki.apache.org/spamassassin\]
    • Wiki Markup
      check the \[http://spamassassin.apache.org/doc.html documentation\], especially \[http://spamassassin.apache.org/doc/Mail_SpamAssassin_Conf.html Mail::SpamAssassin::Conf\] if the answer is probably an option
    • Wiki Markup
      use \[http://www.google.com/ Google\] or any other search engine of your choice
  • Don't ask to ask, be patient, and state your problem clearly and specifically. Don't speak in vague terms, say exactly what your problem is and what you're trying to do.
  • If you're using a front-end for SpamAssassin (such as Amavisd, MailScanner, or spamass-milter) instead of using the "spamassassin" script or "spamc" tool directly, then try to reproduce the issue with just those apps first. The issue may lie with the front-end instead of SpamAssassin itself.
  • If you're using a front-end, you might get better luck mailing the SpamAssassin-Users list (MailingLists). Generally, there aren't that many people on the IRC channel, and there are more people on the mailing list, and more likelihood that someone will be running the same front-end.
  • Wiki Markup
    UseIn general, you're better off asking questions on \[http://sial.org/pbot/spamassassin/wiki:MailingLists the pastebot'users' mailing list\] instead of pasting/flooding.
    Wiki Markup
    The IRC; the IRC channel is a secondary forum, soand notinfrequently everybodymonitored. hanging outIf thereyou isdo knowledgeableask about [SpamAssassin].  If youon IRC, and nobody answers, don't getkeep anasking answer,-- it's likely that nobody knows.who's on Don'tthe keepchannel comingknows backthe everyanswer, dayand foryou'd abe weekbetter andoff re-asking the same message -- try sending a message to the 'users' \[wiki:MailingLists mailing listlist.
  • Wiki Markup
    Use \[http://sial.org/pbot/spamassassin/ the pastebot\] instead, you're more likely to get an answer that way. ;)of pasting/flooding.