The following tips are for users of Apache Cordova who want to get help.

Search the archives

Your question may have already been answered. Make sure you search at least PhoneGap Google group archives before you ask your question. Go to the PhoneGap Google group and use the search field in the top right of the page.

Provide details

Give as many details as possible. Incomplete questions won't likely be answered.

Include the following at a minimum:

Select a concise, informative subject for the post. For example, include:

You may also want to include:

If the code or logs are huge, let's say over 20 lines please think about using a web service like Gist or Pastebin.com. Alternatively if you have a Dropbox account put the file in your public folder. Then share the link in the email rather than mailing around a bunch of large files.

An example of question

Wrong: PhoneGap does not work for me!

Right: I get a security error on PhoneGap 0.9.4 when I try to open a database using the Android 3.0 emulator. You can see the code I used here: https://gist.github.com/937307 and the logs I collected here: https://gist.github.com/937315. I have looked at the archives and the commits but did not find any solution. Does anyone know what could be the issue and whether this has been fixed?

An example of subject

Wrong: Urgent. Need help with my problem.

Right: Android / PhoneGap 1.2.0 : deviceready event not firing

Frequently Asked Questions There are some questions that appear regularly on the mailing list. We are working on putting a FAQ together for these issues.

AskingQuestions (last edited 2014-02-01 15:57:08 by BasBosman)