Hadoop is an open source volunteer project under the Apache Software Foundation. We do not pretend it's perfect (yet!) and do recognise that there might be warts. This page describes how one can get help from the hadoop community.

Problem!

When you run into issues using hadoop some options are:

Asking Questions

Here are a few tips on how to go about it:

Do realise that everyone on the user list is doing it co-operatively and not paid for it. You can't expect timely replies -many of the people will be in different time zones, and they are busy. Because they are busy you do have to do your homework -especially as they can't debug your server configuration for you. All they can do is give suggestions.

I got a response!

Once you have a response to your question(s), here is how you share your knowledge and contribute back:

Thanks!

Help (last edited 2012-11-14 21:41:53 by SteveLoughran)