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- Before asking a question:
- check http://wiki.apache.org/spamassassin
- check the documentation, especially Mail::SpamAssassin::Conf if the answer is probably an option
- use Google or any other search engine of your choice
- Don't ask to ask, be patient, and state your problem clearly and specifically. Don't speak in vague terms, say exactly what your problem is and what you're trying to do.
- If you're using a front-end for SpamAssassin (such as Amavisd, MailScanner, or spamass-milter) instead of using the "spamassassin" script or "spamc" tool directly, then try to reproduce the issue with just those apps first. The issue may lie with the front-end instead of SpamAssassin itself.
- In general, you're better off asking questions on the 'users' mailing list instead of IRC; the IRC channel is a secondary forum, and infrequently monitored. If you do ask on IRC, and nobody answers, don't keep asking – it's likely that nobody who's on the channel knows the answer, and you'd be better off asking the list.
- Use the pastebot pastebin instead of pasting/flooding.