Can you please fix SpamAssassin to not block mail we send?

Your company doesn't send spam, but you are being told by your customers and business partners that mail you send them is being blocked by SpamAssassin. You are about to send the SpamAssassin development team an email request or you are about to file a bug report asking us to fix SpamAssassin to not block mail sent by your company.

Please read this FAQ all the way through first. It will be much more useful to you than that email or bug report.

SpamAssassin has nothing in it that blocks your mail specifically, nor does it have anything in it that we would adjust to allow your mail through specifically. It is software that ISPs and organizations that manage their own email services can install and configure to catch spam. If SpamAssassin at some sites is labeling your mail as spam, there is nothing we can do (unless you have found a bug in SpamAssassin - more on that below). But there are some things that you can do:

Unless you are positive it is a bug, please ask for help on the users mailing list first, before filing a bug report. A bug report that consists of just "my mail is being blocked" will be closed as invalid and you'll be redirected to the users mailing list.

See also AvoidingFpsForSenders.

StopBlockingMyMail (last edited 2016-02-19 23:22:27 by JohnHardin)